Frost Bank Selects Infosys as Strategic Partner to Launch New Mortgage Product Offering
AUSTIN, TX, September 16, 2021 /PRNewswire/ — Infosys (NSE: INFY) (BSE: INFY) (NYSE: INFY), a global leader in next-generation digital services and consulting, today announced that it will collaborate with Frost Bank to provide strategic business advice and capabilities that will allow Frost Bank to offer mortgages alongside its other consumer lending products. Infosys will help design the landscape of the bank’s mortgage process from inception to service, design the end-customer experience, and select the most efficient technology platform to execute and manage operations, while driving the growth of its mortgage solutions over the next five years.
Infosys and Frost Bank will work together to create a human-centric, digital approach to mortgage lending to customers that delivers a superior borrower experience along with industry-leading operational efficiency. The implementation strategy will focus on accelerating the launch of the new product, while streamlining the mortgage value chain for Frost Bank by leveraging Infosys’ access to global best practices and innovations.
“Offering mortgages alongside our other consumer lending products is critical to meeting the changing needs of our customers and bringing the Frost experience to more Texans,” said Phil GreenFrost Bank CEO. “Working with a world-class company like Infosys will allow us to be involved in the entire process from start to finish and bring our industry-leading customer service experience to mortgages.”
Infosys also has deep expertise and years of experience working with independent mortgage providers and regional banks in the United States. Frost Bank can leverage this to compete profitably in a rapidly changing competitive landscape.
Mohit JoshiPresident, Infosys, said, “At Infosys, we have developed strong capabilities in transforming the mortgage business by providing our customers with unique solutions that meet their customers’ expectations for speed, transparency, convenience and personalization. Our collaboration with Frost Bank is ushering in a new era of mortgage servicing, and we are delighted to bring our collective expertise to this engagement. »
About Frost Bank
Frost is the banking, investment and insurance subsidiary of Cullen/Frost Bankers, Inc. (NYSE: CFR), a financial holding company with $46.7 billion of assets to June 30, 2021. One of the 50 largest U.S. banks by asset size, Frost provides a full range of banking, investment and insurance services to businesses and individuals around the world. Austin, corpus Christi, dallas, fort worth, HoustonPermian Basin, Rio Grande Valley and San Antonio Regions. Founded in 1868, Frost has helped Texans with their financial needs for three centuries. For more information, visit www.frostbank.com.
Infosys is a global leader in next-generation digital services and consulting. We enable customers in over 50 countries to navigate their digital transformation. With over four decades of experience managing the systems and operations of global enterprises, we expertly guide our clients through their digital journey. We do this by empowering the business with an AI-powered core that helps prioritize change execution. We also equip the business with agile digital at scale to deliver unprecedented levels of performance and customer satisfaction. Our lifelong learning program drives their continuous improvement by developing and transferring digital skills, expertise and insights from our innovation ecosystem.
Visit infosys.com to see how Infosys (NSE: INFY) (BSE: INFY) (NYSE: INFY) can help your business navigate your next.
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