Frost Bank and Infosys launch mortgage product offering
Infosys will help design the landscape of the bank’s mortgage process from inception to service, design the end-customer experience, and select the most efficient technology platform to execute and manage operations, while driving the growth of its mortgage solutions over the next five years.
“Offering mortgages alongside our other consumer lending products is essential to meeting the changing needs of our customers and bringing the Frost experience to more Texans,” said Phil Green, president and CEO of Frost Bank. “Working with a world-class company like Infosys will allow us to be involved in the entire process from start to finish and bring our industry-leading customer service experience to mortgages.”
“At Infosys, we have developed strong capabilities in transforming the mortgage business by providing our customers with unique solutions that meet their customers’ expectations for speed, transparency, convenience and personalization,” said Mohit Joshi, President of Infosys. “Our collaboration with Frost Bank ushers in a new era of mortgage servicing, and we are delighted to bring our collective expertise to this engagement.”